SlumberJack - Information Request Portal
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What is California Proposition 65?
Do you use fire retardants on your products?
What's your take on social responisibilty?
How do I wash my sleeping bag?
How do I repair a broken tent pole at home?
Can you replace my shock cord?
What is the best way to clean my tent or pack?
How do you repair leaking waders?
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Do you have a Pro Purchase Program?
Do you offer discounts?
Pro Purchase Program eligibility
What are your hours of operation?
How do I reach Dealer Services for Slumberjack?
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How do I cancel my order?
What are my options when it comes to shipping?
Will I get tracking information when my order ships?
Why did I get charged $9.99 shipping on my Pro-Deal order?
Lost or stolen package?
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What is the sleeping bag temperature rating for my old sleeping bag?
Do you have a size chart for your waders?
Do you have a size chart for your outerwear?
Do you have user manuals for older products?
Is there a current rainfly that will fit my old tent?
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What is my SO number?
Do you do exchanges?
What is your return policy? Can I make an exchange?
How can I find my SO number if I lost my invoice?
Do you have replacement parts for older products?
Can I purchase replacement fabric for my cot?
Can I get an upgraded or different tent poles for my tent?
Where can I buy replacement stakes?
Do you have replacement buckels?
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Do you handle repairs?
What does your limited lifetime warranty include?
Do you have replacement buckles?
Can I warranty an item that I purchased second hand?
How long does it take to get an item repaired?
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