Product Knowledge
There are too many variables to accurately determine the temperature rating of older bags. When was the bag manufactured? Was the bag stored in a stuff sac...
Mon, 20 Mar, 2023 at 4:56 PM
Lost your instructions and unsure where to start with putting your tent together? Confused as to which pole goes where and whether you still have all the pa...
Mon, 20 Mar, 2023 at 4:57 PM
Given the harsh burden of being the first line of defense against the sun's heat and rain/snow/wind, a rainfly will wear out faster than other component...
Mon, 20 Mar, 2023 at 4:57 PM
Back in 2016 we began using Allied's Track My Down Program for all sleeping bags and have continued that practice to today. We want to ensure we are fol...
Mon, 20 Mar, 2023 at 4:58 PM
Due to the nature of footprints, they tend to wear out faster than other components. It is cost-effective to manufacture footprints at the same time we pro...
Mon, 20 Mar, 2023 at 4:58 PM
We do not sell the accessory belt on its own as a separate item but if something has happened to your belt and you are within the first year of purchase wit...
Mon, 20 Mar, 2023 at 4:59 PM
Your sleeping pad will not be machine washable. Washing the pad in a machine will most likely cause damage to the fabric or seams. Here's what we'd ...
Mon, 20 Mar, 2023 at 4:59 PM
We recommend using a non-abrasive sponge, cold water, and a non-detergent soap. Gently scrub soiled areas by hand, being extra gentle on coated areas of the...
Mon, 20 Mar, 2023 at 5:00 PM
One of the ways that you can extend the life of your backpack is to take care of the zippers. Most of us at some time will put more items in the pack than i...
Mon, 20 Mar, 2023 at 5:00 PM