Replacement Parts

What do I do if a tent pole breaks?
Please contact our customer service here and note the model name, style number, and which pole it is so that we can check to see if we can repair it or if w...
Fri, 17 Mar, 2023 at 3:11 PM
Do you have replacement pumps for your airbeds?
  We do have replacement external pumps for most of our airbeds.  If it is proven to be a manufacturing defect and you have an original receipt, we can rep...
Fri, 17 Mar, 2023 at 3:12 PM
Are you able to replace my tent pole(s) based on dimensions?
Our poles are specifically designed for each tent model and SKU so we do not inventory them based on dimensions.  The model name or SKU number can be found ...
Fri, 17 Mar, 2023 at 3:14 PM
Do you have replacement pumps for the Grand Mesa Airbed?
Yes!  We do carry replacement pumps, you can simply click here to complete a ticket and we will work with you to resolve the issue.
Fri, 17 Mar, 2023 at 3:15 PM
Do you have replacement buckles?
Just contact customer service here with the information below and we can try to find it for you! Width of the webbing that the buckle is attached. Top-do...
Fri, 17 Mar, 2023 at 3:16 PM
Do you have replacement parts for older products?
Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood favori...
Fri, 17 Mar, 2023 at 3:17 PM