Do your sleeping bags have waterproofing?
Our sleeping bags do not have any Durable Water Repellency (DWR) coating on them.
Mon, 20 Mar, 2023 at 4:51 PM
Grand Mesa airbed flashing red and won't charge
When charging your airbed’s pump, please be sure the cord you are using is connection type USB-A to USB-C! This type of cord comes included with your airbed...
Fri, 17 Mar, 2023 at 1:59 PM
Are products purchased second hand, from a garage sale, or from a liquidation sale covered under warranty?
No, the warranty covers the original owner with a dated itemized copy of the proof of purchase.  Items purchased second hand, from a garage sale, or liquida...
Fri, 17 Mar, 2023 at 2:02 PM
My airbed either has a leak or the pump isn't working. Is this covered under warranty?
Slumberjack branded airbeds are warrantied to the original owner against manufacturing defects in materials and workmanship for one year from the date of pu...
Fri, 17 Mar, 2023 at 2:02 PM
My pack doesn't fit
When you fit your pack to your body, don’t get too caught up in the torso measurement. The torso measurement is simply a starting point.  First, loosen all...
Fri, 17 Mar, 2023 at 2:04 PM
I don't like my fiberglass tent poles, can you send me aluminum poles?
As much as we’d like to have this option, we don’t have access to alternative materials for your tent poles.  There are other companies who may be able to f...
Fri, 17 Mar, 2023 at 2:16 PM
Do you have a Pro Purchase Program?
Are you an industry expert? Do you know all of the tricks of the trade? Are you definitely a pro- or at least feel like it when you rock your new gear? Then...
Tue, 6 Feb, 2024 at 12:46 PM
Why can't I see my Pro Purchase discount on my order?
Make sure you are logged into our website with the email that you used when you applied to the pro purchase program.  If it is still not showing up, you may...
Fri, 17 Mar, 2023 at 2:23 PM
How do I reach Dealer Services for Slumberjack?
Complete the form found here!
Fri, 17 Mar, 2023 at 2:21 PM
How will I know when a sale is coming?
If you sign up for our Newsletter, you will be alerted in advance about any approaching sales on our website! The sign-up link can be found at the very bott...
Fri, 17 Mar, 2023 at 2:22 PM