General

Do you have a Pro Purchase Program?
Are you an industry expert? Do you know all of the tricks of the trade? Are you definitely a pro- or at least feel like it when you rock your new gear? Then...
Thu, 6 Aug, 2020 at 4:03 PM
Do you offer discounts?
We don't know about you, but we love discounts and try to share this love with our customers throughout the year. When we are running sales, our discou...
Thu, 6 Aug, 2020 at 4:03 PM
Pro Purchase Program eligibility
Who is eligible? - Outdoor Industry Professionals: Employees of companies in the Camping, Climbing, Hunting, Cycling, or Snow Sport industries.  - Militar...
Fri, 2 Oct, 2020 at 3:16 PM
What are your hours of operation?
Even though here at Slumberjack we love our jobs and are lucky enough to talk about our hobbies day in and day out, we do like to get outside and play ou...
Tue, 11 Aug, 2020 at 3:51 PM
How do I reach Dealer Services for Slumberjack?
Dial 1 (800) 233-6283 and at the voice prompt, press "2" to reach our Dealer Services team.
Tue, 9 Mar, 2021 at 10:32 AM
How will I know when a sale is coming?
If you sign up for our Newsletter, you will be alerted in advance about any approaching sales on our website! The sign up link can be found at the very bott...
Fri, 18 Sep, 2020 at 1:53 PM
When will the product I want come into stock?
Have a tent that has been on your camping wish list and want to know when it might be available on our website? We are experiencing carry over shipping dela...
Fri, 5 Mar, 2021 at 2:08 PM
Do you offer gift cards/gift certificates?
We currently do not offer gift cards or gift certificates.
Fri, 19 Mar, 2021 at 1:49 PM
Why can I not see my pro purchase discount?
First make sure you are logged into our website with the email you applied to the pro purchase program with, if it is still not showing up you may need to b...
Fri, 23 Apr, 2021 at 9:11 AM
If I post about your product on social media, can you send me free product?
Sadly, we cannot send products out to those who whish to post on social media about or company.  But we do have an affiliate program where you can get speci...
Fri, 23 Apr, 2021 at 9:11 AM