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Slumberjack
Compliance
2
What is California Proposition 65?
Do you use fire retardants on your products?
DIY Repairs
2
How do I wash my sleeping bag?
Can you replace my shock cord?
General
10
Do you have a Pro Purchase Program?
Do you offer discounts?
What are your hours of operation?
Why did I get charged $9.99 shipping on my Pro-Deal order?
Coupon Code Not Working
See all 10 articles
Order Questions
5
How do I cancel my order?
What are my options when it comes to shipping?
Will I get tracking information when my order ships?
Lost or stolen package?
Can I cancel my order once it has already shipped?
Product Questions
6
Is there a current rainfly that will fit my old tent?
Do you have a footprint that will fit my tent?
Do you have a size chart for your waders?
Do you have a size chart for your outerwear?
What is the sleeping bag temperature rating for my old sleeping bag?
See all 6 articles
Returns
3
What is your return policy?
What is my SO number?
Do you do exchanges?
Replacement Parts
3
Do you have replacement parts for older products?
Where can I buy replacement stakes?
Can I purchase replacement fabric for my cot?
Warranty
5
Do you handle repairs?
What does your limited lifetime warranty include?
Do you have replacement buckles?
What does your limited lifetime warranty include?
Ruined sleeping bag in wash, is this under warranty?